Frequently Asked Questions

1. What are Rocher® chocolates?

Rocher®chocolates are a tempting combination of luscious, creamy, chocolaty filling surrounding a whole hazelnut, within a delicate, crisp wafer... all enveloped in milk chocolate and finely chopped hazelnuts.

2. What are Rondnoir® dark chocolates?

Rondnoir® fine dark chocolates are a unique combination of a creamy dark chocolate surrounding a hazelnut within a delicate, crisp wafer... topped with crunchy dark chocolate morsels.

3. What are Raffaello® confections?

Raffaello® confections are a unique blend of select ingredients: an almond surrounded by a fine milk cream, then covered with a crisp, delicate wafer and sprinkled with tender shredded coconut.

4. What are Ferrero Collection assorted confections?

Ferrero Collection is an assortment of fine confections sure to delight the senses, which includes: Rocher® chocolates, Rondnoir® dark chocolates and Raffaello® confections. Ferrero Collection comes in a wide variety of beautiful gift boxes and seasonal packs, such as a heart-shaped box for Valentine’s Day and a tree-shaped box for Christmas.

5. What is the creamy, chocolaty filling inside of Rocher® chocolates?

The filling is a cream made from unique ingredients including hazelnuts and cocoa.

6. What other products are made by Ferrero?

There are many products made by Ferrero worldwide, some of which you may already know, while some have yet to be introduced in the United States. A couple of the products you may be familiar with are Tic Tac® mints and Nutella® hazelnut spread. Visit FerreroUSA.com for more information.

7. Do Rocher® chocolates, Rondnoir® dark chocolates or Raffaello® confections contain peanuts?

No. Rocher® chocolates, Rondnoir® dark chocolates, and Raffaello® confections do not contain peanuts or peanut ingredients. There is no risk of cross contamination with peanuts in the facilities in which Rocher®, Rondnoir® and Raffaello® are manufactured.

8. What are the freshness standards for Ferrero chocolates and confections?

Freshness, the pride of the Ferrero family of chocolatiers, is backed by uncompromising standards and quality control. These standards assure us that our customers receive the best possible product!

9. Where can I find Ferrero chocolates and confections?

Ferrero chocolates and confections can be found in the candy aisle and/or the candy section by the checkouts in most drug, grocery, mass merchandisers, warehouse clubs and convenience stores. Click on the “Where To Buy” tab on our website to find a store near you. If your favorite store does not have Ferrero chocolates and confections in stock, ask the manager for assistance.

10. Can I buy Ferrero chocolates and confections on the web?

At this time, we do not offer Ferrero chocolates and confections for purchase on the internet. However, keep checking back for new offers and additions on our website!

11. Are Ferrero chocolates and confections Kosher?

Yes. Rocher® chocolates, Rondnoir® dark chocolates, Raffaello® confections and Ferrero Collection are certified Kosher (OU-Dairy). They are not Kosher for Passover.

12. Are Ferrero chocolates and confections gluten free?

No. Ferrero chocolates and confections are not gluten free.

13. Can you send me money saving coupons or free samples?

Unfortunately, due to the overwhelming number of coupon and sample requests that we receive, we are not able to send coupons or samples. However, we periodically run coupons for our products in the Sunday newspaper inserts of major local newspapers. Also, be on the look-out for coupons on our in-store product displays.